Invitation: research project on Community Management

Currently at Eurecat Data Science we are developing a research project on evidence-driven community management. Our long-term aim is to provide better tools that allow community managers to attain their goals and to better react to social media communities. Our short-term aim is to understand the goals, methods, and tools used by community managers.

We are looking for people who have worked in the past 3 years building or developing an online community around a brand, product, cause, or person. We are conducting brief phone interviews (30-45 minutes), with open questions. Interviews are confidential and done in the framework of an informed consent document offered by us to the community manager before the interview.

Our intention is to give interviewees preferent and/or early access to our research results. If you are interested, please drop me an e-mail. If you know someone who might be interested, please share with him/her this invitation. Thank you.